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MANAGED SERVICES
Managed IT Services
- In The Right Place
- Your Reliable MSP
Leave Your IT Concerns To Us So You Can Concentrate On What You Do Best.... Your Satisfaction Is Our GOAL!
We’ve come a long way since that days of traditional break/fix IT. However, most internal IT teams still aren’t equipped to keep up with the pace of innovation. Hence, more businesses are outsourcing all or part of their technology to managed service providers (MSPs) like us. Organizations seek outside help for a variety of reasons, including cost reduction, risk offloading, a lack of internal resources, and turnover.
Fortunately, Guide InfoTech Managed Services is here to provide expert post-go live support that makes it easy to stay ahead of the curve in adopting and maintaining new technology.
Fortunately, Guide InfoTech Managed Services is here to provide expert post-go live support that makes it easy to stay ahead of the curve in adopting and maintaining new technology.
Our adaptable model lets you choose the level of assistance you need, whether it’s a few business hours, round-the-clock support, or something in between. Allow Guide InfoTech to help you reduce costs, minimize risk, and add long-term value to all of your related solutions.
Our managed services includes, but not limited to:
- Managed 24/7/365 Service Desk;
- Managed WAN services;
- Managed Desktop Services;
- Managed Network and Voice Services;
- Managed Security Services;
- Managed Customer Premise Equipment;
- Managed Service Level Agreements;
- Complete Outsourced IT.
BENEFITS
By unifying all layers of support, Guide’s services afford some of the following benefits.
Get all the benefits of an in-house IT department – at a much lower cost. You can focus on your business while your IT is taken care of:
Increase Productivity
Allow our staff to ensure consistent uptime by delegating responsibility for system maintenance and management to us, allowing your team to refocus on the core of your business.
Improved Uptime & Efficiencies
Our experienced staff will keep your systems up and running by performing proactive monitoring and regular assessment of your environment. Our service-level agreements and response times are in place to ensure that you are never left in the dark.
On-call Support
Our team is just a phone call away and have guaranteed response times. Remote support ensures that issues are addressed quickly, with little or no impact on productivity.
Asset Management
Equipment tracking. This ensures that you have access to up-to-date information on all devices' specifications, installed applications, user details, and branch location.
MANAGED SERVICES
Choose the best plan for your business.
Guide’s Managed Services are offered à la carte, allowing organizations to choose the best approach for addressing their most pressing issues today. Our breadth of service means that as new challenges arise in your IT landscape, we are here to help.
Fully Outsourced
A full-service outsourcing model is ideal for businesses that do not currently have an IT team or are considering switching providers. All infrastructure, network, support, security, and voice solutions can be completely outsourced.
Partially Outsourced
Outsourcing some IT work allows organizations with an existing IT team to focus more on business objectives. This plan allows us to fill in gaps with particular skills or take on specific functions and responsibilities.
Staff Augmentation
Organizations occasionally require a second set of hands or a different set of skills for specific projects. Our technology specialists can help you with any aspect of your information technology or day-to-day operations.
Choose the best plan for your business.
Let's Transform Your Business!
6-Ds APPROACH
Our General Service Approach and Process
Our strategy to system and service design and installation is based on the 6-Ds listed below:
