PHONE SYSTEMS

Business Phone Systems

Get The Best Communication Solutions For Your Business.

You can take your business communications to the next level with best-in-class and fully integrated business solutions.

Any company would want to communicate with its stakeholders on a regular basis. Any internal office must be accessible from anywhere in the world. They also need the ability to transfer client calls internally or accept multiple calls at the same time. A Business Phone System is the only way to meet all of a company’s communication requirements.

A business phone system allows companies to manage their calls much more efficiently than a home phone system. A business phone system makes use of multiple lines and phones that are networked together. This improves connectivity and reduces congestion, among other benefits.

In addition to basic call management features, business phone systems now offer unified communications, which include phone, video, and chat modes of communication. This allows a company to operate from multiple locations while also improving the customer experience.

At Guide InfoTech, we believe that effective communication is critical to your company’s success. It can mean the difference between a happy customer and a missed opportunity. Guide InfoTech has the right system for your business application, with options such as premise-based, VoIP/hosted VoIP and UCaaS. Because of our customer service and ready-to-go technicians, you can be confident that Guide InfoTech is the best choice for all of your voice communication needs.

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Types of Business Phone Systems

A business phone system is a multiline phone system that includes features like unlimited calling, automated menus, ring groups for calling multiple employees at once, voicemail-to-email functionality, and call recording.

Business phone systems are classified into three types: Voice over Internet Protocol (VoIP), private branch exchange (PBX) and key system unit (KSU). A business should be aware of which is best suited to its requirements. As a result, a working knowledge of each is required.

Key System Units (KSU)

The most fundamental phone system is one that employs the key system unit (KSU). Because of the limitations on the number of phone lines it can accommodate, this type of system is only suitable for small businesses with no more than 40 employees working as phone operators.

Private Branch Exchange (PBX)

A PBX (Private Branch Exchange) is a private telephone system used within a business or organization to switch calls between users on local lines while allowing all users to share a limited number of external phone lines.

Hosted Telephony (VoIP)

VOIP refers to business phone services that are delivered and managed entirely via the internet. If you have an internet connection that supports Voice Over IP, you can manage a unified communications business telecoms capability without the need for PBX hardware on your own premises.

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Advantages of Business Phone Systems

Your business is growing, and your personal phone lines will soon become obsolete. If you are hiring new employees or require advanced calling and collaboration features, consider upgrading to a business phone system. The following are some of the benefits:

Cost Reduction
Cost Reduction

Communication expenses are most likely a significant part of your budget as a small business owner. Moving away from individual phones and phone numbers and toward an integrated telephone system can help you save money and streamline monthly telephone bill processing.

Easy Expansion
Easy Expansion

Scaling up your phone system as your company grows will be relatively simple once it is in place. Starting with a small dedicated phone system that meets your needs is an excellent way to control costs during the critical start-up period. Then, as your company grows, you can upgrade to a larger system.

Improves Efficiency
Improves Efficiency

One of the most significant advantages of using a dedicated phone system for your small business is that all employees can share the same voice resources. A phone system allows employees to transfer calls to one another, increasing business efficiency.

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Hosted PBX vs On-Premise PBX

The primary distinction between hosted IP PBX and on-premise PBX systems is who owns and manages the phone system hardware. The hosted PBX, is a cloud based system owned and managed by the service provider. While on-premise PBX, you own, maintain, and manage the hardware.

Both are viable options, but your needs and circumstances may make one more appropriate than the other. Here are a few things to think about:

If you do not have a qualified IT or telecoms team to manage the system, on-premise PBX may not be the best option.

If you do not want to deal with higher initial installation costs, a hosted VoIP phone system may be preferable.

As a result, on-premise PBX may be more cost-effective in the long run if you want to reduce operating costs.

On-premise PBX can be cheaper to scale than hosted PBX, since you may have to buy more equipment. Whereas, with the latter, you may need to buy more equipment and licenses.

Both on-premise and hosted VoIP phone systems are efficient and dependable, with distinct advantages. They are appropriate for a variety of business types, depending on what they require from a business phone system.

Schedule a free consultation with us to determine which business phone system is best for your company and will help you achieve your organizational goals.

Let's Transform Your Business!

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Our General Service Approach and Process

Our strategy to system and service design and installation is based on the 6-Ds listed below:

01
Discover
Discover
We meet with you to learn and discover exactly what you're looking for, and to assist you in making it a reality.
02
Define
Define
We define your outline ideas and assist you in putting them together to create a clearer picture of what you need.
03
Design
Design
We will now design a solution for your project and needs once we have fully understood your requirements.
03
Design
Design
We will now design a solution for your project and needs once we have fully understood your requirements.
04
Develop
Develop
Once the proper design is ready in place, our experts will use their skills to help you realize your dream project.
01
Discover
Discover
We meet with you to learn and discover exactly what you're looking for, and to assist you in making it a reality.
04
Develop
Develop
Once the proper design is in place, our experts will use their skills to help you realize your dream project.
05
Deploy
Deploy
Before handing it over to our clients, we have our beta testers go over each aspect of the project for flaws.
06
Deliver
Deliver
This is the segment in which we now get to deliver the satisfied products and services to our clients.

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We are pleased to offer cutting-edge technology to assist your company’s growth. Contact us for a free assessment of how Guide solutions can help you succeed.